Ericsson Hiring for Fresher as a Support Engineer
Company Name: Ericsson
Responsibilities and Tasks:
Customer Issue handling
Handling of proactive support
Software Update Management (SUM) handling
Knowledge Management Tool (KCS) Coaching
Remote Service Gateway (RSG) Coaching
QUALIFICATION CRITERIA
Eligibility : Bachelor of Engineering / MCA
Experience : Freshers
Location : Chennai
JOB DESCRIPTION / DESIRED CANDIDATE PROFILE
- Qualifications
- Core Competences
- Database & Unix – Working experience
- Negotiation & Argumentation skills
- Administrative skills
- Planning & Organizing skills
- Problem solving & strategic thinking
- Presentation & communication skill
- Software support
- Network level competence
Minimum Qualification and Experience Requirements
Bachelor of Engineering / MCA
- Preferred Qualification and Experience Requirements
- Customer issue handling
- Handling of proactive support (optional)
- Software Update Management handling (optional)
- KCS Coaching (optional)
- RSG Coaching (optional)
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